The Child Support team has received many questions regarding how federal stimulus payments will be impacted for customers who owe child support arrears. The following website provided by the U.S. Department of Treasury provides answers to common questions: https://fiscal.treasury.gov/top/faqs-for-the-public-covid-19.html
ATTENTION: Currently, there are no fees for payments made by credit card, however, please note beginning February 28, 2020 there will be a credit card/debit card processor fee of 2.5% of the credit card/debit card payments.
Receiving Child Support Paying Child SupportThe Child Support Program works with both the custodial parent and non-custodial parent to see that the financial needs of the child(ren) are met. Services are provided for the collection and distribution of payments. It is very important that both the custodial parent and non-custodial parent keep their contact information updated. A change in address, employment or phone number should be reported to your local child support office.
DHS Virtual Agent
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Department of Human Services
Clarence H. Carter, Commissioner
505 Deaderick Street
Nashville, TN 37243-1403
Contact Information